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FAQ

Please click the questions below to see the answers.

  • What is the fee
  • How do I start?
  • What documents do I need?
  • What is a PAYG payment summary?
  • What is a statement of earnings?
  • What if I do not have a payment summary?
  • When can I claim my tax back?
  • How long does it take?
  • How much will I get back?
  • I did it myself and got nothing.
  • Tax Return
  • Superannuation, what is it?
  • Superannuation, when can I claim it back?
  • Superannuation Fund (super fund)
  • Registered Tax Agent
  • Pay slip
  • Financial Year
  • Tax File Number (TFN)
  • Gross wages
  • PAYG Tax?
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